×Privacy Policy – Finesse Appeals Ltd
Finesse Appeals Ltd ("we", "us", or "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and store your information when you use our platform.
- Who We Are: Finesse Appeals Ltd is a UK-based service that supports customers in appealing parking fines. We are registered in England & Wales and act as the data controller for the information you provide to us.
- Information We Collect: We collect and process the following personal information:
- Full name
- Vehicle registration number
- Email address
- Mobile phone number
- Appeal details (including images, dates, and locations relevant to your fine)
- Payment information (processed securely via our third-party payment provider)
- How We Use Your Data: We use your data to:
- Generate and submit appeals on your behalf
- Communicate updates via email and SMS
- Improve our services and user experience
- Comply with legal obligations
We will never sell your personal data to third parties. - Sharing Your Information: We may share your data with:
- Local authorities or private parking companies, solely for the purpose of submitting your appeal
- Our secure payment provider, to process your payment
- Service providers that help us operate our platform (e.g., email or SMS platforms)
All third parties are required to handle your data securely and only for the purposes specified. - Data Retention: We will retain your data for as long as necessary to fulfil the purposes we collected it for, including any legal or accounting requirements. After this period, your data will be securely deleted.
- Your Rights: You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict our processing of your data
- Withdraw your consent at any time (this may affect our ability to submit your appeal)
To exercise any of these rights, please email us at: [email protected] - How We Protect Your Data: We use strict security measures and encryption protocols to keep your information safe. Access to your personal data is limited to those who need it for operational purposes.
- Cookies: We may use cookies or similar technologies to improve the functionality of our website and understand user behaviour. You can control cookie settings in your browser at any time.
- Contact Us:
📧 [email protected]
Finesse Appeals Ltd
Registered in England & Wales
All rights reserved ©️ 2025