×Privacy Policy – Finesse Appeals Ltd
Finesse Appeals Ltd ("we", "us", or "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and store your information when you use our platform.
- What Information We Collect
We collect the following information from you when you use our service: - Full name
- Contact details (email, phone number, address)
- Vehicle registration
- Parking fine reference numbers
- Evidence relating to your appeal (e.g., images, documents)
- How We Use Your Information
We use this information to: - Prepare and submit your appeal
- Send confirmation emails and text messages
- Send follow-up reminders at 7 and 14 days to prompt you to check for updates from the appeal provider
- Provide customer support, if required
- Data Accuracy
The accuracy of the email address, phone number, and postal address you provide is critical. We rely on this information to prepare your appeal and to send updates. We are not responsible for any missed appeal decisions due to incorrect contact details. - Who We Share Your Information With
We only share your data with the relevant appeal bodies or fine issuers as part of the appeal process. We never sell your information to third parties. - Data Retention
We retain customer data for up to 12 months after the appeal submission for support and legal purposes. After this period, it is securely deleted. - Your Rights
You have the right to access, correct, or request deletion of your personal data at any time. You can do this by contacting us at: 📧 [email protected]
Finesse Appeals Ltd
Registered in England & Wales
All rights reserved ©️ 2025